UK Tech Evolvers
UK Tech Evolvers
An accomplished, highly skilled service delivery professional with significant experience across managed service providers and internal enterprise IT teams. Currently responsible for network performance and security tooling across multiple sites for a national organisation, maintaining 99.99% uptime.
Experienced in deploying enterprise security platforms (CrowdStrike, Zscaler, Rapid7), cloud identity and device management (Azure AD, Intune, Conditional Access), and virtualization infrastructure (VMware, Citrix), with a track record of translating technical issues into clear guidance for non technical stakeholders.
Lead responsibility for network performance across multiple sites, maintaining 99.99% uptime. Deployed CrowdStrike, Zscaler ZIA, Rapid7 and Azure Conditional Access; automated device management via Intune and PDQ Deploy, reducing manual overhead by 30%.
Resolved escalated support requests across international client locations; managed SSL certificate deployment and storage reporting for 200+ hosted appliances.
Delivered infrastructure upgrade and migration projects into hybrid and full cloud environments; led Cyber Essentials Plus assessment and preparation; managed Azure backup and Site Recovery.
2nd line remote support for 70+ financial markets clients across London and Europe; contributed to vCTO service delivery.
Delivered complex physical and virtual environments for the European gambling and gaming market; migrated on premise accounts to Office 365; recognised with two EGR awards.
Started in IT support in 2008, progressing through service desk, desktop engineering and data centre roles before moving into infrastructure and security specialisms.